ALIREJO, M. S. Analysis of the Influence of Service Quality, Price, and Facilities on Customer Satisfaction: A Case Study at PT. J&T Express. Smart International Management Journal, [S. l.], v. 2, n. 3, p. 1–10, 2025. DOI: 10.70076/simj.v2i3.113. Disponível em: https://heijournal.id/index.php/simj/article/view/113. Acesso em: 19 feb. 2026.